1. Contact Details
If you have any queries or requests about this privacy policy or how we handle your information more generally, you can get in touch by contacting us at bqala.uae@gmail.com
2. How We Collect Your Information
We collect your information when you interact with us or use our services, such as when you use our Sites to place an order. We also look at how visitors use our Sites, to help us improve our services and optimize customer experience.
We collect information:
when you create an account with us or you change your account settings.
when you place an order with us and during the order process (including for payment and order delivery).
through your interactions with us or our services, such as when you request information or to receive marketing, information about bqala.com initiatives or other communications from us by email, phone, post, SMS and push notification.
3. Information We Collect from You
As part of our commitment to the privacy of our customers and visitors to our Site & Application more generally, we want to be clear about the sorts of information we will collect from you.
When you visit the Site & Application or make an order through the Site or Application you are asked for information about yourself including your name, contact details, delivery address, order details, and payment information such as credit or debit card details.
4. Use of Your Information
We will only process your information if there is a reason for doing so, and if that reason is permitted by law.
Where we need to provide you with the service you have requested or to enter into a contract with you, we use your information to:
supply the services you have requested, we collect your name, contact details, delivery address and order details.
enable us to collect payment from you, we collect your credit or debit card information.
contact you were necessary concerning our services, such as to resolve issues you may have with your order, we collect the information listed above and any additional information we need to resolve your issue.
We also process your information where we have a legitimate interest for doing so, which are to:
personalize our services, including to make it easier and faster for you to place orders.
improve the effectiveness and quality of service that our customers can expect from us in the future.
5. Sharing Your Information
The information we collected about you it will be shared with third party.
6. Security
When you open an account you may create a password, or other secure login method and also provide payment card details. You must use a unique password and keep any password you create, or other secure login method, secret in order to help prevent others from accessing your account.
